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AI can help people with bipolar disorder

Two professors explain how artificial intelligence can help to improve the lives of individuals living with bipolar disorder.

Melvin McInnis, professor of bipolar disorder and depression, and Emily Mower Provost, associate professor of computer science and electrical engineering, are working on an AI system to help unlock deeper insights about individual bipolar sufferers.

Speaking on a panel titled “Artificial Intelligence, Personalized Technology, and Mental Health” at the Ann Arbor District Library in Michigan, the professors first discussed their reasons behind getting involved with the project.

For Provost, her reason is a passion for the application of engineering to have a positive impact on people’s lives. “It gives me an opportunity not only to try to create new and really innovative algorithms, but when you put a human-centred swing into AI, then you also have the opportunity to really join engineering and science,” Provost said.

McInnis has been researching bipolar for over 30 years. During his time as a physician, he has met family members of bipolar sufferers who can detect when their relative is at risk of an episode through their speech.

Using Provost’s knowledge of algorithms, McInnis hopes to teach an AI to recognise such changes in the speech of bipolar sufferers. Detecting these changes will help to provide early notice of an impending episode.

“Our work is to identify biological markers that are physiological markers that are in speech,” McInnis said. “How can we teach the computer to do what the family member is doing?”

If successful, the project will help to improve the lives of those living with bipolar and those around them. For example, an alert could be set up if signs of an impending episode are detected.

With the peace-of-mind of such an alert, relatives could go about their day without feeling they need to be around constantly to watch for potential signs of an episode. Meanwhile, the bipolar sufferer can benefit from greater independence and ensure they get help promptly if needed.

“Your device can give an alert and say, ‘Maybe you should talk to your doctor soon,’” McInnis explained. “You can share this information with your care team, with your support network, so that you can be part of a team that’s helping you stay healthy longer.”

One of the key challenges in rolling out such technology internationally is cultural differences around the globe; even a smile can be seen differently from culture-to-culture. A baseline will need to be established for each individual of what’s “normal” for that person.

McKinnis says that, in his work with bipolar patients, “up to 20 percent of these individuals end their lives by suicide”. Hopefully, the project becomes another example of how AI can not only have a life-changing impact; but a life-saving one too.

Resources:
1.https://artificialintelligence-news.com/2019/09/30/researchers-ai-help-people-bipolar-disorder/

Social Robots as a part of our daily life

 

Nowadays it is not an extraordinary thing to observe robots around us. Materials handling, picking, packing, painting and other processes  robots, which help in creating new products. Some of them can be used in medicine. Ot, it would be better to mention, more frequently used robots, as window or floor cleaners.

It has always been a fairy tale for humanity that artificial intelligence, interacting with people, can exist. However, it is. Not so much time ago there were created «social» robots that can engage with people and even have their own emotional specter. Not surprisingly that these robots gain information from scientists, taking into consideration their behaviour, reactions to different news, etc. Robots «use artificial intelligence to decide how to act on information received through cameras and other sensors».

Social robots are equipped by various tools which allow them to recognize voices, appearances and plenty of other personal characteristics of every person.

In studies, made in 2015, it was found out that robot didn’t only  behave in the ordinary way, but tried to cheat on his competitors in the game rock-paper-­scissors. «As soon as the robot cheats, it immediately transitions from being an object to being an agent.» Surprisingly , how fast we rose from creating computers and button phones to intelligence like us, who can be not only clever and funny, but foxy and very unpredictable.

The biggest advantage is that social robots can help kids with autism to recover. Autism has become very common illness nowadays, so it is unbelievably awesome, that thanks to modern technologies we can help these kids. So, from the one side, it is a good way to simplify human’s lives.

 

On the other hand,  as it was told  billion times before me, it can reduce number of working places and the need in people at all. According to statistics, consumer robots sales reached almost 6 billion dollars in 2018 and it is expected this number to be increased to 19 billion dollars in the next 6 years.

Despite everything, we have to get used to social robots, walking around city streets, giving us their mechanical smiles, communicating, making jokes and playing with our children.”Robots that engage with people are absolutely the future. There’s no question that’s where robotics is moving,”says Brian Scassellati, director of the Social Robotics Lab at Yale University.

References:

https://www.apa.org/monitor/2018/01/cover-social-robots

https://bigthink.com/technology-innovation/new-technologies-2019

https://www.scientificamerican.com/article/social-robots-play-nicely-with-others/

Self-flying Airplanes

Ask yourself with what are you connecting flying with?

Being free? Seeing the world from a different angle? Traveling and adventures?

All of it sounds amazing, but a lot of people are scared of flying because they can’t control what is going on. It all depends on the pilot sitting in the cockpit.

So what do you do when the pilot/s can’t fly anymore for whatever reason?

Hope for superman to save the plane you are sitting in?

Or maybe bees to land the plane softly?

Well, good news, you don‘t need good connections to Superman or a whole army of bees anymore.

Garmin has introduced a system that lets the plane navigate ad land themselves with just one push of a button.

Function:

After the button is pushed or the plane notices that the pilot isn’t responsive, the system determines the best place to land, considering circumstances like weather, fuel, runway size, etc.

Its system navigates the plane around terrain (e.g. Mountains) and bad weather, which could cause the aircraft to crash.

The system automatically notifies the air traffic control so that they can prepare for the landing, route other planes around you, and possibly prepare ambulance, firefighter trucks, or whatever is needed.

Interface:

The interface of the G3000 flight deck changes to a simplified interface, which basically just allows the passengers to talk to the air traffic control and gives the information they need to know like landing time or any updates. This is Screen Shot 2019 10 31 at 9.20.13 AM 1most likely helpful to keep the passengers more relaxed and not panicking about all the radars and numbers on the displays, which might look scary, especially in such a moment.

 

 

 

Planes:

For 2020 the models Piper M600 turboprop and Cirrus Vision Jet are trying to get authorization by the FAA. Older models with the G3000 cockpit could be upgraded, but the company didn’t confirm yet whether this option will be made available.

Piper M600 turboprop

Cirrus Vision Jet

 

Trailer:

As you can see, for now, there are no plans to implement this system into commercial planes, and it is a system that should only be used in emergencies. So maybe for now keep the connections with Superman and your bee friends.

However, in my opinion, this is a good indicator that in the future, planes will fly without pilots having to sit in the cockpits starting and landing the plane.

 

Sources:
TechCrunch
Engadget
Beam
The Billionaire Shop

Privacy issues of Smart Speakers

In the 21st century people really started to worry about their privecy, as with the development of IT sphere more and more malicious codes and eavesdropping systems are involved to track our lives.
Nowadays smart speakers like Amazon Echo,

Amazon Echo Dot,

Sonos One,

JBL Link 20,

Google Home

and so on are becoming rather popular, as it has many usfull functions, which make our lives easier: answer questions, cotrole smart home gadgets, play music, search information etc.
Lets look at the pie chart below. It reflects that 21 persent of customers use smart speaker less often than they did at the beggining.

And next diagram shows why.


We can conclude that these 21% now use smart speaker less frequantly because they worry about personal date. And as it turned out not in vain.
October 20, security researchers claimed that Amazon and Google speakers have several desein flows, which can be used in eavesdropping and voice phishing.
To prove it several reaserches were held at Security Research Labs, a hacking research collective and consulting think tank, situated in Berlin. They found out that developers could create malicious apps for the Amazon and Google platforms to turn the smart speakers into smart spies. It was estimated that even after finishing using smart speaker, it was still recording voice, and as a result collecting personal data from users, including passwords, and eavesdropping.
“Consumers need to be aware that they are sending data to third parties when using voice apps,” explained SRL researcher Karsten Nohl. “These apps do not need to be installed on the device, but instead are invoked through phrases that the app developer chooses.”
“Hence, users might not be aware they are using the services of a third party,” he told TechNewsWorld. “The smart spies hacks add urgency to this situation since they allow app developers to listen in on users after the app has supposedly stopped running.”
Amazon and Google always care about their customers privecy, so after Being alert about such a problem both companies blocked the particular one smart speaker platform and put changes in place to reject or block any skill exhibiting the nasty behavior of the researchers’ app.
“It’s important that we continue to work with the security community to protect our customers,” the Amazon spokesperson said.” We have a dedicated team focused on certifying skills and ensuring the safety and security of our customers.”
Amazon and Google also added a new function for the safety of their customers, which allows users to delete everything smart speaker has recorded, as well as ask it what it heard and why it responded in a certain way.
Do you think Amazon and Google managed to solve this privecy issue or personal dater of their customers is still not safe?
Links:

https://www.technewsworld.com/story/Smart-Speaker-Apps-Caught-Snooping-Around-Homes-86309.html

https://marketingland.com/privacy-issues-may-be-hurting-smart-speaker-market-growth-263199

Multiple Realities

Envision what it may resemble to live and work in our reality in 2030 and past. Maybe, on account of headways in broadened reality (XR), an umbrella term used to depict vivid advancements that can consolidate the physical and virtual universes, you may have the option to search for another home anyplace on the planet as though you were quite site or head to lunch in some faraway land. By 2022, the XR market is relied upon to reach $209 billion, which is multiple times what it is today. This gigantic development could mean the substances of our 2030 lives are past our creative mind’s capacity to get a handle on.

Different Types Of Realities

Extended Reality(XR)

XR is a rising umbrella term for all the vivid innovations. The ones we as of now have today—enlarged reality (AR), computer generated reality (VR), and blended reality (MR) in addition to those that are still to be made. Every single vivid innovation broaden the truth we experience by either mixing the virtual and “genuine” universes or by making a completely vivid encounter. Late research uncovered that over 60% of respondents trusted XR will be standard in the following five years. To show signs of improvement picture of XR, how about we survey every one of the current innovations that exist today.

Augmented reality (AR)

In aumented reality, virtual data and items are overlaid on this present reality. This experience upgrades this present reality with computerized subtleties, for example, pictures, content, and liveliness. You can get to the experience through AR glasses or by means of screens, tablets, and cell phones. This implies clients are not segregated from this present reality can even now cooperate and see what’s happening before them. The most outstanding instances of AR are the Pokémon GO game that overlays advanced animals onto this present reality or Snapchat channels that put computerized items, for example, caps or glasses onto your head.

Virtual Reality

Rather than augmented reality, in virtual reality, clients are completely inundated in a reenacted computerized condition. People must put on a VR headset or head-mounted showcase to get a 360 – degree perspective on a fake world that tricks their cerebrum into accepting they are, e.g., strolling on the moon, swimming under the sea or ventured into whatever new world the VR engineers made. The gaming and media outlet were early adopters of this innovation; be that as it may, organizations in a few ventures, for example, medicinal services, development, building, the military, and more are seeing VR as valuable.

Mixed Reality(MR)

In mixed reality, computerized and genuine articles coincide and can interface with each other progressively. This is the most recent vivid innovation and is some of the time alluded to as hybrid reality. It requires a MR headset and significantly more preparing force than VR or AR. Microsoft’s HoloLens is an extraordinary model that, e.g., enables you to put computerized objects into the room you are remaining in and enable you to turn it around or interface with the advanced article in any capacity conceivable. Organizations are investigating ways they can give blended reality something to do to take care of issues, bolster activities, and improve their organizations.

 

Applications Of Extended Realities(XR)

There are numerous reasonable uses of XR. Here are a couple:

· Retail: XR enables clients to attempt before they purchase. Watch maker Rolex has an AR application that enables you to take a stab at watches on your genuine wrist, and furniture organization IKEA enables clients to put furniture things into their home through their cell phone.

· Preparing: Particularly throughout everyday life and-demise conditions, XR can give preparing apparatuses that are hyper-practical that will help troopers, human services experts, pilots/space travelers, physicists, and more make sense of answers for issues or figure out how to react to hazardous conditions without putting their lives or any other person’s in danger.

· Remote work: Laborers can associate with the home office or with experts situated the world over such that makes the two sides feel like they are in a similar room.

· Advertising: The conceivable outcomes to connect with planned clients and purchasers through XR will have promoting experts contemplating all the capability of utilizing XR to further their organization’s potential benefit.

· Land: Discovering purchasers or occupants may be simpler if people can “stroll through” spaces to choose on the off chance that they need it in any event, when they are in some other area.

· Excitement: As an early adopter, media outlets will keep on finding better approaches for using vivid advancements.

Disadvantages of XR

Those creating XR advancements are engaging with a portion of the difficulties to standard reception. To start with, XR advancements gather and procedure enormous measures of definite and individual information about what you do, what you take a gander at, and even your feelings at some random time, which must be secured.

What’s more, the expense of executing the innovation needs to descend; something else, numerous organizations will be not able put resources into it. It is basic that the wearable gadgets that permit a full XR experience are chic and agreeable just as constantly associated, savvy, and vivid. There are critical specialized and equipment issues to explain that incorporate however are not restricted to the showcase, power and warm, movement following, availability and basic enlightenment—where virtual articles in a genuine world are indistinct from genuine items particularly as lighting shifts.

As every day passes, we are one bit nearer to settling these issues so we will see a lot more standard utilizations of all XR advancements over the coming years

Reference:https://www.forbes.com/sites/bernardmarr/2019/08/12/what-is-extended-reality-technology-a-simple-explanation-for-anyone/#66f64e4e7249

AI As Danger To Public Road Safety

Impact of Technology on Driving

 

Prepared by: Artem Beregovskykh

[5]

 

In the past 20 years, technology had a massive impact not only on the business market segments but also on our day-to-day life and the automotive industry is not the exception. With the increased use of technologies and its implementation in the new cars, they became safer, more economical, less polluting and more “independent” than they have ever been. On the other side, drivers became way too reliant on the new systems and in some cases that leads to deadly accidents. This report will focus on the impact of new systems implemented in cars and how they benefit and deteriorate the way we transport ourselves.

 

Automakers are investing the majority of their budgets on improving the safety of their new car models [3]. Several new systems were introduced to reduce the possibility of getting into an accident, let’s look at some of them in a more detailed way. Firstly, the Automatic Emergency Braking (AEB) approximately 50% of both head-on and rear-end collisions were prevented by this system. Furthermore, the auto manufacturers in North America have agreed that this feature will come as a standard option on new vehicles from 2022 [3]. Second, Blind-Spot warning systems help you changing lanes and avoiding hitting a car in the blind spot have reduced nearly 14% of side crashes [2]. The electronic stability control (ESC) helped to prevent nearly half of the severe accidents involving roll-overs [3]. Adaptive Headlights are turning with your cars wheels allowing you to see what is in front of your car when you are entering a turn and avoiding an obstacle at the curve if it is present [1]. Although, the governments around the world are stiffening the regulations on safety features of new cars a lot of people worldwide are still dying in major crashes.

 

As new cars are becoming more technologically-advanced we expect them to be safer. However, in the USA there was a 50% increase in car accidents from 2015 to 2016 involving deaths and fatalities, which was the biggest annual increase in 50 years [4]. Also, from 2005 to 2008 the rise of telephone usage contributed to the growing amount of car accidents by 28% [9]. In the USA in 2017 texting and driving included 14% of fatal crashes [7]. Another way automakers are trying making public roads safer, is by developing and introducing self-driving systems. On the automotive market, Tesla is seen as the most tech-driven company but there were a lot of complaints from the drivers when Tesla cars were very close to hitting an obstacle when operating under the autopilot if the driver was not strictly following its manoeuvres [6]. However, there were also tragic instances when Teslas were involved in deadly car accidents when the autopilot was turned on. In 2019 Model  Tesla went under a truck resulting in the death of a driver. In the same year, the most expensive model in Tesla’s lineup Model X went into a barrier, caught on fire killing the driver [8]. In the end, people become highly dependent on the new technologies in their cars that they lose the caution and control over the process that increases the possibility of dying or getting serious injuries in a car accident.

 

Although, new cars are safer and more efficient than the old ones there are a lot of things that must be done to prevent future collisions and deadly accidents. Moreover, today’s drivers must be constantly involved in the driving process and control the environment around them, this approach will help reduce most of the crashes. To sum up, I believe that all auto manufacturers  should engage in more deeper research and development of the new systems in cars to reduce the possibility of its failure to a minimum. However, in the near future, I do not believe that cars will be able to operate without the driver’s presence.

 

 

Works Cited

 

  1. Agarwal, H. (2018, March 20). How Does Technology Help To Reduce Car Accidents? CEOWORLD magazine. Retrieved October 19, 2019, from https://ceoworld.biz/2018/03/20/how-does-technology-help-to-reduce-car-accidents/.
  2. Automated safety systems found to prevent car crashes. (2017, August 23). Retrieved October 19, 2019, from https://www.dailymail.co.uk/sciencetech/article-4815388/Studies-automated-safety-systems-preventing-car-crashes.html.
  3. Bubbers, M. (2017, October 17). Five vehicle safety technologies that can help you avoid a crash. Retrieved October 19, 2019, from https://www.theglobeandmail.com/globe-drive/culture/technology/five-vehicle-safety-technologies-that-can-help-you-avoid-a-crash/article36533631/.
  4. Coplan, & Crane. (2016, December 10). How Technology is Increasing Car Accident Risks. Retrieved October 19, 2019, from https://www.coplancrane.com/posts/understanding-rising-car-accident-risks-caused-by-new-technology/.
  5. Feldman, J. (2018, November 14). It’s Time to Change Tactics in the Fight Against Distracted Driving. Retrieved October 19, 2019, from https://www.legalexaminer.com/transportation/its-time-to-change-tactics-in-the-fight-against-distracted-driving/.
  6. Gibbs, S. (2015, October 21). What happens when Tesla’s AutoPilot goes wrong: owners post swerving videos. Retrieved October 19, 2019, from https://www.theguardian.com/technology/2015/oct/21/tesla-autopilot-goes-wrong-videos.
  7. Styles, M. (n.d.). 2019 Cell Phone Texting and Driving Accident Statistics. Retrieved October 19, 2019, from https://www.after-car-accidents.com/texting-and-driving-accidents.html.
  8. Tesla Model 3: Autopilot engaged during fatal crash. (2019, May 17). Retrieved October 19, 2019, from https://www.bbc.com/news/technology-48308852.
  9. Wilson, F. A., & Stimpson, J. P. (2010, November). Trends in fatalities from distracted driving in the United States, 1999 to 2008. Retrieved October 19, 2019, from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2951952/.

 

 

 

 

This could help build future AI chips – Artificial synapses


Illustration of synapse

STEPHEN MAGRATH | WELLCOME IMAGES

 

Researchers in the emergin field of “neuromorphic computing” at the US National Institute of Standards and Technology have built something that might make a huge impact on the advancement of AI.  A magnetically controlled electronic synpase.

Some of you may wonder what a synampse is. MIT News explains it here better than I ever could:

 


“Packed within the squishy, football-sized organ are somewhere around 100 billion neurons. At any given moment, a single neuron can relay instructions to thousands of other neurons via synapses — the spaces between neurons, across which neurotransmitters are exchanged. There are more than 100 trillion synapses that mediate neuron signaling in the brain, strengthening some connections while pruning others, in a process that enables the brain to recognize patterns, remember facts, and carry out other learning tasks, at lightning speeds.”


 

Let’s not get too technical. What is interesting about this artificial synapse, is that it can fire millions of times faster, and use 1000 times less energy than the synapses in your brain. That means that this has the potential to allow us to build super-fast computer chips. These chips work like the human brain and are not limited to binary like digital ones today.

Like the human brain, these chips could efficiently process millions of streams of parallel computations. Today we can only to this with massive super-computer banks. This would make the chips perfect for modern AI and would allow us to solve one of the biggest challenges we have had with AI. Building portable, low-power chips for use in pattern recognition and learning tasks. This has been particularly tricky to reproduce in hardware because of the lack of neural synapse technology.

 

Znalezione obrazy dla zapytania artificial neural network

Techopedia

 

MIT News writes that their engineers have build a small chip using this technology. In simulation, it can be used to recognize samples of handwriting with 95% accuracy, only 2% less accuracte than existing software algorithms.

There are, however, problems. For example, we have not yet managed to create a large device with this technology, so its future is not exactly clear. Another big problem is that they run at temperatures of 5K, which is way too cold for any practical computin device.

 

Podobny obraz

Jeehwan Kim, the Class of 1947 Career Development Assistant Professor in the departments of Mechanical Engineering and Materials Science and Engineering, and principal investigator in MIT’s Research Laboratory of Electronics and Microsystems Technology Laboratories

 

Jeehwan Kim, principal investigator in MIT’s Research Laboratory of Electronics, says:

 


“Ultimately we want a chip as big as a fingernail to replace one big supercomputer, this opens a stepping stone to produce real artificial hardware.”


 


Sources

MIT News

Technology Review

SCIENCE MUSEUM – Who am I?

engadget

Touching the sky with Rirchard Branson

 

A project Virgin Galactic which have been around for 14 years almost hits commercial market.  Sir Richard Branson spent over 1 bn dollars of his own and 300 mln dollars from investors to finally reach an important milestone. Virgin Galactic spaceship 2 reached altitude of over 80 km  which is consider a boarder of space in United States.

Entrepreneur claims he will use his vehicle to get to the space within 3-4 test flights. Over 600 people are already waiting for commercial use of Branson’s project which probably will start in 1 year.

The spaceship (first picture) will take 8 people to the boarder of space 2 pilots and 6 passengers. it will be uplifted thanks to Whiteknight two ( second picture) at the altitude of 15 km and then little spacecraft will start it trusters and get customers to the edge of space.

Znalezione obrazy dla zapytania virgin galactic

Despite the fact Virgin galactic haven’t started yet it already have competition thanks to another giant company which is Amazon. Jeff Bezos have the same ambition of taking people to the edge of space but to the international one which is Karman line (around 100 km). On the other hand Branson accepts that and claims that this area of bussines will have enough space for both of them but not anyone else.

This will change change definitly the turistic market forever and will bring it closer to interplanetar travels.

 

Reference:

https://www.ft.com/content/09ca18e8-ff69-11e8-aebf-99e208d3e521

https://www.ft.com/content/5fab59be-fe99-11e8-aebf-99e208d3e521

https://www.theverge.com/2018/12/13/18138279/virgin-galactic-vss-unity-spaceshiptwo-space-tourism

Google’s Deepmind new AI predicts folding of proteins

The 13th Critical Assessment of Structure Prediction (competition) took place on 2nd of December 2018. Deepmind showed their latest project AlphaFold during this event.

How AlphaFold works ?

First of all this program gets a sequence of amino acids which later on are analysed thanks to neural network and data base. Then it predicts angels of connection of amino acids and the distance between them. At last it creates 3D model (like the ones above ).

In the contest the AI competed with human teams and made the most accurate prediction 25 times ( out of 43 tests ).

Thanks to predicting how proteins fold, in future we will understand diseases such as Alzheimer’s, Parkinson’s, Huntington’s or  cystic fibrosis and maybe we will figure out how to cure them. We will also gain more knowleage how different proteins could react to one another  or what physical properties they have.

Project AlphaFold is based on previous Alphas (e.g. AlphaGo) which were mainly AI created to beat humans at games and to learn how AI works. Now this AI will help scientists create new ideas, for example how to improve cures, develop new theories or create new materials made of proteins.

AI just a few years ago was something futuristic but now rapidly developes into everyday solution in different fields of our life.

 

Reference:

https://www.sciencemag.org/news/2018/12/google-s-deepmind-aces-protein-folding

https://deepmind.com/blog/alphafold/

Chat-bots – Rise of Machines

 

a chance to get in contact with your clients is a significant way for your business to grow. Chat bots help to handle interactions with customers for e-commerce companies and simulate the shopping that buyers get in a retail store. Now a days chat bots are the hottest artificial intelligence and tend to be included more and more in the systems. In the near future we will be using chat-bots all the time for different goals.

The integration of messaging apps and online shopping allows businesses to utilize applications such as Facebook Messenger, We-Chat, Whats-app, or even voice technology like the Amazon Echo. Customers can chat with AI robot and ask questions, receive customer commands and personalized recommendations, or purchase products all within one channel .  Although this form of AI is far from ready to take over eCommerce it is beginning to see more and more, so lets look at some of the areas where it has been experimented.

  • Marketing and brand boosting

Making money trough chat-bots is difficult, with some exceptions such as Adidas . Them giving out exclusive offers available only through bot messengers was a unique way to drive more interest. . The Chat bot would then contact them exclusively with dates and times. Their ultimate goal was to boost brand awareness and it certainly worked. Within the first week 2,000 people signed-up and their first week retention was 60%, higher than any app they’ve started.

 

  • Customer Service role

Chat-bots that interact via messaging could revolutionize the customer service sector for eCommerce.One reason is the speed with which they can respond to a customer query. Mgage a telecommunication provider from London through a survey found that Chat-bots can instantly & accurately answer up to 90% of the questions they’re asked. This round-the-clock support is unlikely for most businesses using humans due to the cost, so another benefit of Chat-bots is the money they’d save retailers, up to 30% in customer service.

 

  • Engaging Customers and send location offers

Burger King have begun testing a Chat-bot in the US that allows customers to place an order, choose a restaurant and collect from the location. Sending them message with deals, targeting them around the time of the day they would usually order and even location based offers.

  • Reduce steps to a conversion

H&M’s new messenger bot attempts to offer a personalized shopping experience that leads to the checkout. Customers enter a conversation with the bot who will pick-up certain keywords, like colors and garment types, to help guide them to their products. It will recommend clothing, suggest whole outfits and link them to the product page; reducing steps and creating new sales opportunities.

In my opinion Chat-bots can bring up new E-business ideas and encourage customer interaction. it provides the businesses a gateway to understand the customer needs and tailor solutions accordingly Overall it will be a powerful marketing tool in the future.

Sources :

  1.  https://chatbotsmagazine.com/how-chatbots-can-enhance-your-social-media-marketing-strategy-a801ae513faa
  2. https://www.topbots.com/project/hm-kik-bot-review
  3. http://fortune.com/2016/05/18/burger-king-bot/
  4. https://chatbotsmagazine.com/chatbots-for-retail-and-e-commerce-part-three-c112a89c0b48
  5. https://www.livechatinc.com/blog/use-cases-chatbots-ecommerce/