Recently, one of the most widespread topics has become the possibility of artificial intelligence. Engineers are working more and more on a chatbot for Google.

One worker pointed out that AI systems only mimic real conversation – at least for now. It is quite possible that such a program will be able to be fully updated to meet the needs and stated plans, said Neil Sahota, the UN’s leading adviser on artificial intelligence.
Why don’t chatbots currently have feelings or emotions?
After all, many of them are filled with a huge amount of information (codes, databases, and other Internet resources)…Chatbots are created based on the principle of analyzing individual patterns, which in turn are based on the “obvious” reactions of people to situations already known to them.
The big drawback is that even with these capabilities, chatbots are programmed to simply follow human instructions. By themselves, these algorithmic programs cannot improve and learn certain emotions. “So you can’t have a chatbot that says, ‘Hey, I’m learning to drive,’ that’s general artificial intelligence (albeit more advanced) that doesn’t exist yet,” Sahota says.
Engineers from the famous social platform – Facebook, back in 2017, conducted some research on the conversation of one chatbot with another and found that two chatbots cannot normally respond to words, not to mention emotions. Later, the most popular chatbots in the world, Bob and Alice were taught to negotiate about such objects as hats and balls, and in the absence of human intervention, at least on such topics, they did manage to talk.

So, according to many researchers, the most likely path to algorithms with feelings is to program them to want to improve, rather than just teach them to identify patterns and recognize only a fairly limited range of actions. However, it is still difficult to implement, and it is not known when it will be possible to realistically endow artificial intelligence with human empthy.
Reference list: https://www.bbc.com/future/article/20230224-the-ai-emotions-dreamed-up-by-chatgpt