Does social media listen to us?

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Have you ever noticed that when you say something to your friends or  family, you get an advert for the subject you were talking about. Do you think that it is a coincidence or someone hears you from your phone? There’s a reason this is happening, but “listening” is probably not it. So how does Facebook or Instagram know everything?

Talking about something and seeing a digital ad for it. Thinking about something and seeing a digital ad for it. Even dreaming about something and seeing a digital ad for it. Peoples’ collective experiences like these have led many to ask the question, “Is technology listening to us?” It’s a question that has been blatantly posed to social media leaders like Mark Zuckerberg (Facebook) and Adam Mosseri (Instagram). Time and time again, they have adamantly denied the fact that their apps are “listening” to users via smartphone microphones and the like.The general consensus among industry experts is that they are telling the truth. For one, doing so would be illegal. Secondly, the logistics of actively listening to, recording and storing conversations just don’t make sense when you really think about it.

No, Facebook didn’t hear your conversation. They are just so good at tracking you in other ways that it can feel that way. We know that Facebook surveys our online behaviors: what websites we visit, what terms we search for, what we purchase online, etc. These tracking methods (which get extremely sophisticated beyond what we’re describing here) have a direct influence on the ads that we see. 

The big question for me is: Are the social media giants able to read what we write in messaging apps WhatsApp, Facebook Messenger and Instagram Direct Messages? These are all owned by Facebook, so the question could be raised: Although the messages transmitted over some of these services are, or can be, encrypted to protect them from eavesdropping by third parties (such as law enforcement or authoritarian governments), can the service operators still read message contents to enhance the targeting of ads to their users?

Whatever is going on, their individual, unique, “gold-dust-like” algorithms are impressive, and no one really knows how they work, or what they really know about us.

What should we do to protect our data?

If you’re concerned about your phone “listening to you”, there are several steps you can take to safeguard your privacy. First, review the app permissions on your phone. Both Android and iOS allow you to see which apps have access to your microphone. Go through these apps and disable microphone access for any app where it isn’t necessary. Next, consider turning off “Hey Siri” or “OK Google” detection. These features are constantly listening for your voice commands, and while they’re designed to only process audio locally on your device, turning them off can prevent accidental recordings or unintended listening.Another step is to disable microphone access in your phone’s settings for social media apps. While these apps claim they don’t listen to conversations, granting them less access can provide peace of mind.

Conclusion

While seeing an ad for something you just discussed might seem creepy, rest assured your phone isn’t eavesdropping. Social media platforms like Facebook and Instagram are simply masters of data collection. They track your online activity – websites visited, searches made, even purchases – and use sophisticated algorithms to build a detailed profile of your interests. This allows them to serve highly targeted ads, creating the illusion that they’re somehow reading your mind.

Sources of information:

https://www.mcnuttpartners.com/why-we-see-digital-ads-after-talking-about-something/
https://abc13.com/is-social-media-listening-to-us-why-mysteriously-timed-ads-bring-up-that-notion-facebook-google-data/3410264/
https://eu.usatoday.com/story/tech/talkingtech/2019/06/27/does-facebook-listen-to-your-conversations/1478468001/
https://us.norton.com/blog/how-to/is-my-phone-listening-to-me
https://www.linkedin.com/advice/1/what-benefits-risks-using-social-media-listening

4 thoughts on “Does social media listen to us?

  1. 49839 says:

    This is a very insightful and informative post! It really helps to clear up the common misconception that our phones are “listening” to us. It’s a good reminder of the digital footprint we leave behind and how it can be used. Also, the practical tips on safeguarding our privacy are super helpful

  2. 49872 says:

    The text demystifies the common suspicion that social media platforms listen to our conversations to serve targeted ads. It clarifies that, instead of eavesdropping, companies like Facebook and Instagram use advanced tracking and data analysis techniques to understand user behaviors and preferences. These methods are legal and sophisticated, involving analysis of online activities rather than audio surveillance. Concerns about privacy, especially regarding message encryption and ad targeting, are acknowledged, yet the primary takeaway is the power of social media algorithms in creating personalized advertising experiences. The article concludes with practical advice for individuals looking to protect their privacy, emphasizing the importance of managing app permissions and being aware of the extensive data collection practices that fuel the ad-targeting algorithms of social media giants.

  3. 49959 says:

    Interesting, thanks for sharing this. It made me trust my phone more.

  4. r.adkevich says:

    Cool article! Shows how ads match what we like without listening. Good to remember to check our app settings for privacy.

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