Tag Archives: Voice assitant

Google with Guacamole. New voice assistant features

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Guacamole | Kwestia Smaku

Google has begun testing a new feature called Google Guacamole which will allow you to use voice assistant without the standard phrase “Hey, Ggoogle”. Users of Google Assistant will be able to execute fast voice tasks such as answering calls or shutting off alarms and timers without saying the trigger words.

Google has yet to confirm the development of such feature, however it has already appeared to some people in the settings list in the Google app beta 12.5 running Android 11. Unfortunately, for the time being, the feature is probably only available to employees who can test it in real conditions.

Despite all of this, Guacamole doesn’t feel like a completely new feature. That’s because the engineers at Mountain View have already embedded a mechanism that works similarly into Google Home speakers and Nest Hub devices.

As always with the new features added to the voice assistant, there may be concerns about privacy and the collection of voice data. As for now, the Guacamole will most likely work just like a standard “Hey, Google” feature. The Google Assistant is programmed to remain in standby mode until enabled, such as when you say “Hey, Google.” In standby mode, it processes brief audio snippets (a few seconds) to detect activation phrase. If no activation is found, the audio clips are not sent or saved to Google.

Guacamole will probably work on the same principle, but will be triggered when for example you receive a phonecall or when there is an alarm and only then collect the voice data. In such manner there is no need for any worries regarding the privacy and all future users may rest assured that none of their data will be sent to Google without their consent.




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Alibaba’s AI Customer Service is much better than Google Duplex

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A long-standing goal of an interaction between humans and computers has been to enable people to have a free conversation with machines, as they would with each other. In recent years, we have witnessed a revolution in the ability of computers to understand and to generate natural speech, especially with the application of deep neural networks.

One of the inventions in this area was Google Duplex. As you probably know, Duplex is a technology for conducting natural conversations to carry out “real world” tasks over the phone. The technology is directed towards completing specific tasks, such as scheduling certain types of appointments. For such tasks, the system makes the conversational experience as natural as possible, allowing people to speak normally, like they would to another person, without having to adapt to a machine. For example, Duplex can automatically reserve a table for you in a restaurant, using a phone call to a manager.

While Google is still testing and developing their new system on a small amount of Pixel phone Users, another giant tech company Alibaba already has a working model. It is used not for restaurants, but for an even narrower niche – the delivery of goods. At an annual AI research gathering, the e-commerce giant demoed a sample conversation where the voice-assistant was tasked to ask a customer where the package should be delivered.

The most amazing thing is that Alibaba’s voice assistant was able to deal with some controversial situations during the dialog such as interruption (pauses), nonlinear conversation (customer starts a new line of inquiry), and implicit intent (customer doesn’t explicitly says what he actually means). It is an amazing new which also once again underlines the superiority of China in the field of artificial intelligence, by the way. Currently, the agent is used only to coordinate package deliveries, but it could also be expanded to handle other topics.








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